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Nevertheless, even proving a drink helps
consumers lose weight is, while measurable,
still subjective. When considering the effects of
Enviga, which are smallish (the Wall Street Journal
reported the calorie burn is similar to that
achieved in a 15 minute walk), the customer
is going to have to believe, and see, that it is
working. Moving into other functional areas, it’s
going to be hard to prove more. Products claiming
to have longer-term benefits, like all of those
that contain antioxidants, aren’t marketed as a cure for anything – their implied benefit is in
what they prevent, rather than what they cause.
But others, like skin improvement products,
performance enhancement beverages that offer
everything from tranquility, to spiritual insight,
to sexual bliss, may very well have to measure up
to their billing, or disappear overnight.
Nevertheless, marketers are gambling billions
on the belief that a product that might work will
be just as attractive to consumers as the ones that
actually work.
“There are two things here,” says Gajrawala.
“At the end of the day, it’s got to be a genuine
benefit. Today’s consumer is able to see
through anything that’s not real. But people are
moving from CSD’s because they know they’re
bad for you. Now, you look at Enviga, and sure, it’s
carbonated, but it’s clearly a green tea product,
and not only is it not bad for you but it could
be good for you.”
That’s the line walked by the products at Glaceau,
whose Vitaminwater – believed by many
experts to have helped inspire the rush to launch
more functional products – might have already
grabbed the lion’s share of the potential market
for functional waters. But how many more times
can lightning strike in that fuzzy spot between
marketed effect and sugar water?
RAISED STAKES
While there’s no arguing with Glaceau’s success,
there’s likely no replicating it, either – their
lead is huge and they’ve already spawned lessthan-
successful imitators. The market strength
of Vitaminwater means that stakes have been
raised. The next product whose label promises
something immediate and tangible beyond basic
hydration or caffeine-related alertness needs to
deliver, or it could torpedo the whole category.
“That’s been the problem with the New Age
The next product whose label promises something
immediate and tangible behond basic hydration
or caffeine-related alertness needs to deliver, or it
could torpedo the whole category.
since the beginning,” says Lance Collins, the
CEO of Fuze. “A lot of these companies haven’t
fulfilled their promise to consumers. Products
that were billed as offering ‘healthy refreshment’
were just offering ‘healthy deception.’
I was a witness to all these false representations
and thought I could deliver something on
that promise.”
Collins says he believes marketers are getting
better at creating functional beverages.
“Big companies are delivering beverages that
offer benefits,” he says. “It’s better, but it’s not
great. They’ve come a long way. They see what’s
going on with consumers, and I guess they’re
heeding the call.”
Still, that doesn’t mean that as retailers, you
should grab every new
functional beverage that
you can.
“You can’t ignore it,
because it’s something
that people are looking
for,” says Lauren Torres,
the chief beverage
analyst at HSBC. “It’s
always great to be the
first one out with things,
like with Gatorade. Some of these categories
at times do have some traction. But retailers
have to be very careful – there’s
always shelf space to allocate, but you have to
take it very slowly to see how consumers react.”
Chances are, if there’s even a hint of helpfulness
to a product, there are a whole lot of sales to
come. As a retailer, remember this: a large part
of the attraction of functional beverages is that
they pay lip service to both convenience and
health – currently two of the top three drivers
of consumer food choices, according to a recent
survey by the NPD Group. Nothing is more
convenient than drinking something that will
slim you down, wake you up, keep you from
getting cancer. It beats the hard work of exercise,
the time you need to sleep, the expense and
detail required to keep track of one’s health.
“Consumers want more functionality, and
they want it to be convenient,” Wildrick says.
“Providing more enhancements that are easy to drink and more readily absorbed by the body
will be important for the beverage industry in
keeping up with consumer needs.”